Your privacy matters.

Information we collect

We may collect the following types of information:

• Personal information. Name, email address, phone number, company name, job title, and any details you provide through contact forms or inquiries.
• Automatically collected information. IP address, browser type, device information, referring URLs, and browsing activity collected through cookies and analytics tools.
• Business information. Data related to your company's import and export operations, if voluntarily provided for service inquiries or engagement.

How we use your information

We use collected information to:

• Respond to inquiries or service requests.
• Provide customs brokerage, duty drawback, and related trade compliance services.
• Improve our website, services, and user experience.
• Send updates, newsletters, or relevant regulatory information, only if you have opted in.
• Maintain legal and regulatory compliance obligations.

Sharing and disclosure

We do not sell, trade, or rent users' personal information. We may share limited information with:

• Trusted partners or service providers who assist in operating our website or business.
• Legal authorities when required by law or regulation.
• Business partners, only with your explicit consent.

All partners are required to maintain confidentiality and use information solely for the purpose of providing contracted services.

Cookies and tracking

Our website uses cookies and analytics, such as Google Analytics, to enhance performance and understand user interactions. You can control or disable cookies through your browser settings.

Data security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse. However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Links to other websites

Our site may link to third-party sites. We are not responsible for the privacy practices or content of those external sites.

Changes to this policy

We may update this policy from time to time. When we do, we will revise the "last updated" date at the top of this page. We encourage you to review this page periodically.

Contact us

If you have questions about this policy or about the information we hold, contact us:

• Email. info@alliancechb.com
• Phone. +1 727 290 6476
• St. Petersburg. 147 2nd Ave. S. Ste 207, St. Petersburg, FL 33701
• Sandy Springs. 6 Concourse Pkwy NE, Suite 1575, Sandy Springs, GA 30328