Maximized recovery, built on compliance

Duty drawback program implementation.

Implementing a compliant, efficient duty drawback program requires more than filing claims. It requires a deep understanding of your business, your supply chain, and your operational realities. Our implementation process is designed to build a program that is accurate, auditable, and sustainable from day one.

Talk to an expert All duty drawback services

Apollo · Implementationaction tracker

01ACE and AES accessComplete

02Privilege applications to CBPFiled

03SOPs and internal controlsIn progress

04First claim filedUpcoming

Milestones tracked to go-live4 of 4 owners assigned

Where we start

Program Discovery & Business Alignment

We begin by learning your business from the ground up. This foundational phase ensures the drawback program is tailored to your operations rather than forcing your operations to fit a generic model.

Start the conversation

Products & duty profilesReview of business products, classifications, and duty profiles.
Trade flow mappingMapping import, export, and manufacturing flows.
Systems & recordkeepingUnderstanding systems, data availability, and recordkeeping practices.
Stakeholder coordinationCoordination with internal stakeholders across compliance, logistics, finance, and IT.
Tailored SOPsDesigning SOPs that are specific to your business and drawback best practices.

How we build it

Implementation, managed end to end.

From CBP privilege applications through SOP development and weekly status tracking, we run implementation as a structured project with transparency and accountability throughout.

Privilege Applications & Rulings

We manage the preparation, drafting, and submission of all required U.S. Customs and Border Protection (CBP) applications and requests needed to support your drawback program.

Drafting and submitting drawback privilege applications (e.g., accelerated payment, waiver of prior notice, one-time waiver)
Preparing manufacturing drawback ruling requests, when applicable
Responding to CBP questions and Requests for Information
Supporting approval through final CBP authorization
CBP approval is typically 4-6 months for privilege applications

Broker & Forwarder Coordination

A successful drawback program depends on accurate and timely data from all parties in the transaction chain. We work directly with your brokers and forwarders to ensure alignment and consistency.

Identification of all relevant customs brokers and freight forwarders
Direct coordination to obtain required import and export documentation
Data validation and gap analysis
Establishing standardized document and data transfer processes

SOP Development & Controls

Clear procedures and strong internal controls are critical to long-term program success and audit readiness. We develop customized Standard Operating Procedures (SOPs) that reflect how your business actually operates.

End-to-end SOPs covering imports, exports, manufacturing, and claims
Defined roles, responsibilities, and escalation paths
Record retention and audit support protocols
Controls designed to align with CBP expectations and best practices

Implementation Management & Status Tracking

Implementation is managed as a structured project, with transparency and accountability throughout.

Onsite or virtual implementation support
Regular weekly status calls
Action item tracker with owners, timelines, and dependencies
Ongoing issue resolution and program refinement

Speak with a drawback expert

Start with a complimentary assessment. No cost, no obligation.

Let's Talk