Centralized, Secure,
Automated Collection

Duty Drawback
   Document Management

Effective document management is critical to maintaining a compliant, defensible duty drawback program. We ensure all required records are collected, secured, organized, and readily accessible to support claim preparation and audit readiness.

Document Collection & Ingestion

We support every secure document ingestion method needed to work seamlessly with claimants and third parties across the supply chain.

 

  • Import and export documents from brokers and forwarders

  • Manufacturing records from internal systems and suppliers

  • Commercial invoices, bills of lading, proofs of export, and entry data

  • Secure ingestion via SFTP, API connections, encrypted email, shared portals, and direct system integrations

  • Proprietary Robotic Process Automation (RPA) to automate repetitive document collection and retrieval tasks

Third-Party Coordination

We act as a centralized point of control for document collection, reducing burden on your internal teams.

 

  • Act as a firewall of confidential information between suppliers and customers

  • Direct coordination with brokers, forwarders, suppliers, and customers

  • Standardized document requests and formats

  • Follow-up and exception management to resolve missing or incomplete records

  • Controlled access to ensure data security and confidentiality

Organization & Recordkeeping

All documents are indexed, organized, and retained in accordance with drawback best practices.

 

  • Structured document repositories by claim, entry, and export

  • Clear linkage between source documents and drawback claims

  • Record retention aligned with regulatory requirements

  • Rapid retrieval to support audits, reviews, and internal inquiries

  • Client accessible via our secure, online portal

Automation & Controls

Automation and controls are built into our document management process to improve accuracy and reduce risk.

  • RPA-driven collection of document completeness

  • Exception reporting and resolution tracking

  • Audit trails documenting document receipt and review

  • Ongoing monitoring to ensure continued compliance

Required
   Drawback Records

Documentation that is used to support and substantiate transactions used in your drawback claims.

Import Records

  • CF 7501 (required)
  • Bill of Lading
  • Commercial Invoice
  • Packing List
  • Purchase Order

Export Records

  • Bill of Lading (required)
  • B3 (required) if exported to Canada
  • Pedimento (required) if exported to Mexico
  • Commercial Invoice
  • Packing List
  • Proof of Delivery (required)

ERP Records

  • ERP Receipt (required)
  • ERP Withdrawal (required)

Production Records

  • Bills of Material (required)
  • Specifications
  • Records of Use
  • Waste Records

Quality Records

  • Vendor Specifications
  • Certifications

Destruction Records

  • Certificate of Destruction (required)
  • Proof of Destruction

Foreign Trade Zone Records

  • 214 Admission Form
  • FTZ Reporting
  • Must enter Zone-Restricted Status
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