Recovery
Opportunity
Program Implementation
Preparation
& Filing
Management
& Support
Our Services
The Services
We Provide For You
Complimentary Drawback Recovery Assessment
We conduct a comprehensive historical review of your import, export, and manufacturing activity to identify all eligible drawback opportunities. Our analysis includes detailed reporting of estimated recovery potential, which supports a tailored fee structure and provides a clear, data driven business case for internal approval, program implementation, and ongoing management alignment.
Drawback Program Implementation
We manage the entire setup of your drawback program, including drafting and submitting privilege applications with CBP, coordinating systems access, and designing best-practice SOPs. Our implementation includes a detailed action-item tracker, ensuring program milestones, responsibilities, and go-live steps stay organized and on schedule.
Drawback Data Aggregation & Validation
Required trade data is often dispersed across broker systems, Customs ACE data, and internal management systems. We consolidate, normalize, and reconcile these datasets to produce complete, audit ready records that support both regulatory compliance and recovery optimization. Our rigorous validation process ensures accuracy across HTS classifications, quantities, values, and admissibility, eliminating data gaps that can impede compliance, delay recoveries, or reduce eligible refund amounts.
Drawback Document Retrieval & Management
We automate the retrieval, processing, and archival of all required drawback records through Alliance’s Apollo platform, using advanced RPA and AI-driven workflows. By securely extracting documentation from brokers, forwarders, carrier portals, and internal systems, Apollo reduces manual effort, improves data accuracy, eliminates processing delays, and maintains audit-ready compliance throughout the entire drawback program lifecycle.
Duty Drawback Training & Education
We design customized training workshops to educate program stakeholders on the regulatory framework governing drawback, required program controls, and industry best practices. These sessions clarify roles and responsibilities, strengthen compliance, and support the long-term sustainability of your drawback program as business operations evolve.
Strategic Drawback Program Advisory
Drawback strategies evolve as business models and supply chains change. We support the ongoing expansion and optimization of your drawback program by advising on sourcing and supply chain shifts to enhance recovery. We evaluate all substitution eligibility scenarios, and if needed, petition the U.S. International Trade Commission for new or revised statistical breakouts to expand substitution eligibility for otherwise non qualifying HTS numbers. Leveraging data driven insights, we continuously identify additional refund opportunities to ensure your drawback program captures its full allowable recovery.
Drawback Claim Preparation & Filing
We prepare and file fully compliant drawback claims in strict accordance with CBP regulations, leveraging Alliance’s proprietary Apollo drawback processing platform. Apollo is powered by advanced AI-driven analytics and optimized matching algorithms designed to enhance substitution analysis and identify incremental recovery opportunities. Through these capabilities, Apollo has demonstrated the potential to generate recoveries of up to 15% higher under applicable substitution drawback provisions, while maintaining audit-ready accuracy and regulatory integrity.
Drawback Regulatory Compliance & Governance
We continuously monitor regulatory developments, compliance guidance, and U.S. Customs and Border Protection requirements to ensure your drawback program remains aligned and audit ready. Our approach includes periodic data reviews, ongoing refinement of standard operating procedures, and proactive risk identification, ensuring the internal controls supporting your claims remain robust as trade activity, regulations, and business conditions evolve.
Drawback Program Advocacy & Defense
When U.S. Customs and Border Protection initiates a verification or inquiry, we manage the response end to end, including record collection, factual support, and formal submissions, while serving as the primary point of communication on your behalf. If questions or disputes arise, we prepare well supported amendments and technical explanations to defend your position. Our involvement safeguards recoveries, minimizes operational disruption, and helps maintain your drawback program in good standing with CBP.