Alliance is a licensed U.S. Customs broker providing turnkey duty drawback services and consulting to companies nationwide, from a complimentary assessment through implementation, claim filing and ongoing compliance. Apollo finds the recovery, our licensed drawback specialists carry every claim through Customs, and your team keeps its focus on the business.
We perform a comprehensive review of your import, export, and manufacturing activity to identify all eligible drawback opportunities. Our analysis delivers estimated recovery potential and clear reporting to support a tailored fee structure, internal approval, program implementation, and ongoing management alignment.
Request your free assessmentA clear path from first look to ongoing management, with Alliance carrying the workload at every stage.
Our complimentary assessment serves as a roadmap for your program, allowing us to determine viability and unlock refunds other providers miss.
We strategically expand your program beyond traditional drawback, and implement SOPs tailored to your business.
We maximize recovery through multidimensional matching, and do all the heavy lifting, allowing your key stakeholders to focus on their core responsibilities.
After claim submissions, we provide intuitive dashboard reporting, provide strategic insight into your business, and support regulatory compliance with Customs.
Drawback is a matching problem. Every export must pair to the right import, by provision, to unlock the most duty. Apollo evaluates your entire universe of entries and computes the optimal set of pairings, then prepares each claim audit ready.
A fully managed duty drawback program, from privilege applications through claim defense.
Privilege applications, systems access, and SOPs, built and tracked to go-live.
We manage the full setup of your drawback program, including drafting and submitting privilege applications with CBP, coordinating systems access, and developing best-practice SOPs. Our implementation includes a detailed action tracker to keep milestones, responsibilities, and go-live steps organized and on schedule.
Learn moreOne reconciled, audit ready record set from broker, ACE, and internal data.
Trade data is spread across broker systems, Customs ACE, and internal platforms. We consolidate and reconcile it into complete, audit ready records for compliance and recovery. Our validation ensures HTS classifications, quantities, values, and admissibility are accurate to prevent delays, lost refunds, and compliance issues.
Learn moreAutomated retrieval and archiving through Apollo, powered by RPA and AI.
We automate retrieval, processing, and archiving of drawback records through Alliance’s Apollo platform using RPA and AI. Apollo extracts data from brokers, forwarders, carriers, and internal systems, cutting manual effort, improving accuracy, eliminating delays, and keeping audit ready compliance throughout the drawback lifecycle.
Learn moreCompliant claims prepared and filed through Apollo’s matching engine.
We prepare and file compliant drawback claims using Alliance’s Apollo platform. Powered by AI and optimized algorithms, Apollo improves substitution analysis and identifies extra recovery opportunities, boosting recoveries up to 15% under substitution rules while ensuring audit ready accuracy and compliance.
Learn moreOngoing strategy as your sourcing, supply chain, and eligibility change.
Drawback strategies evolve with business models and supply chains. We help optimize your program by advising on sourcing and supply chain changes. We assess substitution eligibility, petition the U.S. International Trade Commission when needed, and use data driven insights to uncover additional refund opportunities, ensuring full allowable recovery.
Learn moreContinuous regulatory tracking, data reviews, and control refinement.
We continuously track regulatory updates and CBP requirements to keep your drawback program aligned and audit ready. Our approach includes periodic data reviews, SOP refinements, and proactive risk checks to ensure internal controls remain strong as trade, regulations, and business conditions evolve.
Learn moreWe manage CBP verifications and inquiries as your primary contact.
When CBP opens a verification or inquiry, we manage the response, handle records and submissions, and act as your primary contact. We prepare amendments and explanations as needed to protect recoveries, minimize disruption, and keep your drawback program in good standing.
Learn moreCustom workshops that make your stakeholders fluent in drawback.
We create custom training workshops to educate stakeholders on drawback regulations, required controls, and best practices. These sessions clarify roles, reinforce accountability, strengthen compliance, and support the long-term sustainability of your drawback program as operations evolve.
Learn moreDrawback providers differ less in whether they have software and more in how much of the work they actually do. Five questions worth asking any of them, including us.
Filing and defending a claim before CBP is customs business. A software vendor that is not a licensed broker cannot file on your behalf or represent you on review, which means part of the work returns to you.
Sequence-based matching is the default in most systems and it leaves recoverable duty behind. Ask whether the provider optimizes across every compliant combination, and ask them to show you the difference on your own entries.
Entry data comes from ACE and export documentation comes from your brokers and forwarders. Ask whether the provider retrieves it directly or expects your team to gather and submit it.
A claim is not finished when it is filed. Ask who responds to CBP requests, who handles protests and prior disclosures, and whether that is included or billed separately.
Unmatched duty stays available to future qualifying exports inside the five-year window. Ask whether the provider tracks and carries it forward, or simply reports it and moves on.
For a side by side of the delivery models, see the comparison on our duty drawback software page.
The questions importers and exporters ask us most often.
Duty drawback is a refund of up to 99% of the duties, taxes, and fees paid on imported merchandise that is later exported or destroyed. It is one of the few lawful ways to recover money already paid to U.S. Customs and Border Protection.
Drawback claims must be filed within five years of the date of importation. A newly implemented program can often recover on several years of prior import and export activity, which is why the first filing is frequently the largest.
Regular ordinary duties, Section 301 duties, and merchandise processing fees are generally recoverable through drawback. Section 232 eligibility is set proclamation by proclamation, and antidumping or countervailing duties are not drawback eligible.
No. Unused merchandise drawback under 19 U.S.C. 1313(j)(1) and 1313(j)(2) applies to goods exported in essentially the same condition as imported. Manufacturing drawback under 1313(a) and 1313(b) covers merchandise used in production.
We review your import, export, and manufacturing activity to identify every eligible drawback opportunity, then deliver estimated recovery potential and clear reporting so you can evaluate the program internally before committing.
Alliance does. We are a licensed U.S. Customs broker, so we prepare and file your claims and act as your primary contact for any CBP verification or inquiry.
Start with a complimentary assessment. No cost, no obligation.
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