Compliant Claims
Protect Recovery

Drawback Program
Advocacy & Defense

When U.S. Customs and Border Protection requests verification or raises questions, experienced advocacy is critical. We manage claim advocacy on your behalf, coordinating responses, presenting clear justifications, and defending your position so recoveries are protected and disruption is minimized.

CBP Verification & Inquiries

We serve as your primary point of contact during CBP reviews and verification requests.

Coordination and response to CBP Requests for Information and verifications
Collection and organization of supporting records
Clear explanation of claim methodology, calculations, and eligibility
Controlled communication to ensure consistency and accuracy

Record Assembly & Justification

Strong advocacy is built on complete documentation and well supported claims.

Assembly of claim level supporting documentation
Traceability from source data through filed claims
Preparation of written explanations and justifications
Alignment to approved privileges, rulings, and SOPs

Dispute Resolution & Amendments

When questions escalate or disagreements arise, we actively defend your claims.

Preparation of amendments and corrective filings, when appropriate
Support for explanations related to adjustments, corrections, or data changes
Coordination on protests or follow on actions impacting drawback
Strategic guidance to preserve recoveries while maintaining compliance

Ongoing Program Protection

Advocacy does not stop with a single inquiry. We use each interaction to strengthen the program.

Identification of root causes and control gaps
Recommendations to improve data, documentation, or procedures
Updates to SOPs and controls to prevent repeat issues
Ongoing support to keep the program in good standing