About Alliance

We are your Drawback Experts.

Headquartered in St. Petersburg, Florida and founded in 2001 by CEO Anthony Nogueras, LCB, Alliance is recognized by clients, attorneys, and brokers for its success managing complex duty drawback programs. We've recovered billions in refunds by strategically expanding recovery opportunities, fostering strong client collaboration, and contributing to the broader trade community through meaningful industry engagement, education, and thought leadership.

Today we manage turnkey drawback programs end to end. Apollo, our in-house platform, evaluates every entry and finds the optimal import-to-export matches. Our licensed drawback specialists then carry every claim through Customs. Technology and desk-level expertise, under one roof. See how we work

25+
Years in business
$1B+
Refunds filed in 2026
Licensed
U.S. Customs broker
Proud members & partners of
ATCC
ADV. TRADE COMPLIANCE CONF.
ICPA
INTL. COMPLIANCE PROS ASSOC.
AAEI
AMER. ASSOC. OF EXPORTERS & IMPORTERS
NAFTZ
NATL. ASSOC. OF FOREIGN-TRADE ZONES
DISCUS
DISTILLED SPIRITS COUNCIL
Meet the Team

Drawback experts, not generalists.

Licensed Customs brokers and analysts who have lived inside drawback regulation for decades.

Anthony Nogueras, LCB, founder of Alliance Drawback Services

Anthony Nogueras, LCB

Chief Executive Officer

Alliance founder and licensed Customs broker with nearly 40 years of drawback expertise spanning petrochemical, electronics, beer & wine, and agriculture. A trusted regulatory advisor, TSN Drawback Working Group member, and frequent speaker and contributor across leading trade compliance forums.

Nicole Kartchner, LCB

Nicole Kartchner, LCB

VP of Operations

Plays a key leadership role overseeing all aspects of Operations, managing and optimizing core functions, representing clients before Customs, and ensuring seamless program implementation within established timelines and targets.

Michelle Burke, LCB

Michelle Burke, LCB

Director of Operations

Leads and manages the Operations team, provides guidance for Business Analysts to ensure efficient data validation, and develops internal proprietary data techniques and reporting.

Kyle VanDeGriek, LCB

Kyle VanDeGriek, LCB

Manager of Drawback Services

Ensures efficient and effective operations by managing team members, implementing drawback best practices, and developing operational procedures tailored to each client account.

Jedd Lancaster

Jedd Lancaster

Director of Business Development

Identifies new business opportunities and builds strategic partnerships with key decision-makers. Ensures consistent brand messaging and positioning across all marketing channels, including digital platforms, print media, and trade shows.

Anthony Nogueras presenting the three categories of drawback recovery at an industry conference
From our founder
Drawback programs fail in one of two places: the technology that finds the opportunity, or the desk-level discipline that carries it through Customs. Most providers are built for one and hope you never notice the other. We exist to bridge both.
Anthony Nogueras, LCB Founder & Chief Executive Officer TSN Drawback Working Group member · nearly 40 years in drawback
Operational Support

You don't just work with one person.

Our partners are assigned a dedicated drawback team to alleviate the administrative efforts and nuanced complexities associated with compliantly managing a drawback program.

Drawback Analysts

Your program champion.

Each client is assigned a dedicated Drawback Analyst who manages the daily administration of their program and coordinates action items with key stakeholders to support the claim filing process.

Business Analysts

Turning data into opportunity.

Uses data-driven insights to validate data, maximize recovery, ensure compliance, and reduce common drawback issues such as discrepancies, reconciliation, export value checks, PSCs, protests, and prior disclosures.

Document Specialists

Ensuring the details defend you.

Gathers, validates, and maintains document support from brokers, freight forwarders, customers, and vendors on our client’s behalf using various secure file transfer methods or proprietary robotics process automation.

Data Processors

Bridging the gap in trade data.

Expertise in data processing to efficiently organize and record information for drawback provisions, including gathering 7501 entry forms, commercial invoices, and part or material-level details when line item data is missing.

Project Managers

Keeping process on track.

Coordinates onboarding and program implementation from kickoff through first filing, aligning internal teams, client stakeholders, brokers, and forwarders so every milestone and deadline is met.

Where we are

Two offices, nationwide reach.

Headquartered on Florida’s Gulf coast, with a satellite office serving the Atlanta trade corridor.

Headquarters

St. Petersburg, Florida

147 2nd Ave. S. Ste 207
St. Petersburg, FL 33701
Satellite office

Sandy Springs, Georgia

6 Concourse Pkwy NE, Suite 1575
Sandy Springs, GA 30328

Speak with a drawback expert

See what Alliance can recover for your business. No cost, no obligation.

Let's Talk