We are your
Drawback Experts.
Headquartered in St. Petersburg, Florida & founded in 2001 by CEO Anthony Nogueras, LCB, Alliance is recognized by clients, attorneys, and brokers for its success managing complex duty drawback programs. We’ve recovered billions in refunds by strategically expanding recovery opportunities, fostering strong client collaboration, and contributing to the broader trade community through meaningful industry engagement, education, and thought leadership.
Meet the Team
Anthony Nogueras, LCB
Chief Executive Officer
Alliance founder and licensed Customs broker with 30+ years of drawback expertise spanning petrochemical, electronics, beer & wine, and agriculture. A trusted regulatory advisor, TSN Drawback Working Group member, and frequent speaker and contributor across leading trade compliance forums.
Nicole Kartchner, LCB
VP of Operations
Plays a key leadership role overseeing all aspects of Operations, managing and optimizing core functions, representing clients before Customs, and ensuring seamless program implementation within established timelines and targets.
Michelle Burke, LCB
Director of Operations
Leads and manages the Operations team, provides guidance for Business Analysts to ensure efficient data validation, and develops internal proprietary data techniques and reporting.
Kyle VanDeGriek, LCB
Manager of Drawback Services
Ensures efficient and effective operations by managing team members, implementing drawback best practices, and developing operational procedures tailored to each client account.
Jedd Lancaster
Director of Business Development
Identifies new business opportunities and builds strategic partnerships with key decision-makers. Ensures consistent brand messaging and positioning across all marketing channels, including digital platforms, print media, and trade shows.
Operational Support
You don’t just work with one person at Alliance. Our partners are assigned a dedicated drawback team to alleviate the administrative efforts and nuanced complexities associated with compliantly managing a drawback program.
Business Analysts
Turning data into opportunity.
Uses data-driven insights to validate data, maximize recovery, ensure compliance, and reduce common drawback issues such as discrepancies, reconciliation, export value checks, PSCs, protests, and prior disclosures.
Drawback Analysts
Your program champion.
Each client is assigned a dedicated Drawback Analyst who manages the daily administration of their program and coordinates action items with key stakeholders to support the claim filing process.
Document Specialists
Ensuring the details defend you.
Gathers, validates, and maintains document support from brokers, freight forwarders, customers, and vendors on our client’s behalf using various secure file transfer methods or proprietary robotics process automation.
Data Processors
Bridging the gap in trade data.
Expertise in data processing to efficiently organize and record information for drawback provisions, including gathering 7501 entry forms, commercial invoices, and part or material-level details when line item data is missing.