Maximized Recovery,Built on Compliance
Duty Drawback
Program Implementation
Implementing a compliant, efficient duty drawback program requires more than filing claims,it requires a deep understanding of your business, your supply chain, and your operational realities. Our implementation process is designed to build a program that is accurate, auditable, and sustainable from day one.
Program Discovery & Business Alignment
We begin by learning your business from the ground up. This foundational phase ensures the drawback program is tailored to your operations rather than forcing your operations to fit a generic model.
Review of business products, classifications, and duty profiles
Mapping import, export, and manufacturing flows
Understanding systems, data availability, and recordkeeping practices
Coordination with internal stakeholders across compliance, logistics, finance, and IT
- Designing SOPs that are specific to your business and drawback best practices
Privilege Applications & Rulings
We manage the preparation, drafting, and submission of all required U.S. Customs and Border Protection (CBP) applications and requests needed to support your drawback program.
Drafting and submitting drawback privilege applications (e.g., accelerated payment, waiver of prior notice, one-time waiver)
Preparing manufacturing drawback ruling requests, when applicable
Responding to CBP questions and Requests for Information
Supporting approval through final CBP authorization
CBP approval is typically 4-6 months for privilege applications
Broker & Forwarder Coordination
A successful drawback program depends on accurate and timely data from all parties in the transaction chain. We work directly with your brokers and forwarders to ensure alignment and consistency.
Identification of all relevant customs brokers and freight forwarders
Direct coordination to obtain required import and export documentation
Data validation and gap analysis
Establishing standardized document and data transfer processes
SOP Development & Controls
Clear procedures and strong internal controls are critical to long-term program success and audit readiness. We develop customized Standard Operating Procedures (SOPs) that reflect how your business actually operates.
End-to-end SOPs covering imports, exports, manufacturing, and claims
Defined roles, responsibilities, and escalation paths
Record retention and audit support protocols
Controls designed to align with CBP expectations and best practices
Implementation Management & Status Tracking
Implementation is managed as a structured project, with transparency and accountability throughout.
Onsite or virtual implementation support
Regular weekly status calls
Action item tracker with owners, timelines, and dependencies
Ongoing issue resolution and program refinement