Alliance Drawback Service’s team of Customs brokers, drawback professionals, and data analysts help navigate the confusion and maximize your refund. We take full responsibility for the drawback process from the initial implementation of the program to the filing of drawback claims.

Drawback Program Assessment

Alliance will conduct preliminary, no cost/no obligation assessment of your company’s potential drawback program and make recommendations regarding program viability as well as strategies for maximizing recoveries.

The initial evaluation allows a potential client the opportunity to “test drive” Alliance’s services before making a full commitment to engage.

Also, Alliance gathers key information and data to provide the potential client an estimated refund amount for both the past 5 years as well as moving forward.

With estimate in hand, in addition to assessing the administrative resources required to prepare and file drawback claims, Alliance can then submit a specific fee proposal for consideration.

Key Assessment Objectives:

  • Gain an understanding of potential client’s business operations and logistics business model related to import/export transactions.

  • Gather historical import duty paid information by running reports from Customs and Border Protection’s ACE (Automated Commercial Environment) system. Alliance’s staff can help you establish an ACE account and walk you through generating the specific reporting required.

  • Generate “test” drawback claims to estimate a company’s potential refund.

  • Determine the availability and integrity of electronic data to automate the generation of import and export data needed to prepare drawback submissions.

  • Evaluate record retention procedures with particular attention to substantiating export transactions.

  • Review of existing record retention systems and substantiating documentation to determine ability to comply with CPB regulatory requirements.


Drawback Claim Automation & Analytics

Alliance’s advanced systems expertise sets us apart from the competition. All Alliance desk level drawback analysts possess superior business applications and systems skills.

Our employees are tested extensively in data management and conversion. Drawback Analysts validate and convert data files, prepare specialized client reporting in Excel, and use analytics to maximize drawback recovery.

Specialized Drawback Software: For duty drawback claim preparation, using an automated drawback software application is the most basic requirement for a drawback service provider.

Limited off the shelf programs only provide rudimentary claims processing, reporting, and automated submission of claims to Customs. Our proprietary drawback platform allows us to adjust import data due to import reconciliation programs (adjustments due to NAFTA, Value, and HTS recon), post entry adjustments to duty paid, and even prior disclosures based on statistical sampling methodologies. The ability to properly adjust import data ensures accurate and compliant drawback claim preparation and avoids potential issues with US Customs.

Further, Alliance developed proprietary data validation applications to allows us to identify data integrity issues with electronic files or identify data entry errors for large required manual keying projects.

Manual Data Entry Capabilities: Additionally, Alliance specializes in high import/export transaction volume accounts (retail and electronics as examples). In some instances, these clients require the manual processing of millions of import records in order to capture part number level detail. Alliance can scan import files to our secure cloud based record retention system. These PDF files are then accessed by our oversees data entry team in the cloud to manually key the required data elements.


Regulatory Compliance Services

With over 450 pages of regulations specific to the drawback program found in Customs Regulations 19 CFR part 190, maneuvering through the drawback process compliantly can be a daunting endeavor. Alliance assumes full responsibility for the regulatory compliance requirements of a client’s drawback program.

Alliance’s team will initially assess a claimant’s ability to comply with the various legal and regulatory provisions specific to a company’s drawback program.

For Example: The NAFTA trade agreement placed a set of specialized requirements on companies that file drawback on exports to Canada and Mexico.

Alliance is versed in the specific requirements of NAFTA drawback, in addition to those of more standard drawback provisions on exports to countries outside of North America.

Our understanding of the complex regulatory requirements of drawback allows us to:

  • Serve as your liaison with Customs and Border Protection’s drawback personnel assigned to your account.

  • Assess your existing record retention practices and make recommendations to enhance practices and procedures.

  • Properly establish your program with Customs by securing any required filing privileges and Customs rulings if required.

  • Manage any Customs review or audit of drawback claims and supporting records.

  • Accurately and compliantly prepare drawback claims using our proprietary drawback processing software.


Documentation & Data Management

Alliance’s staff of drawback analysts are well versed in data processing and business analytics.

We routinely work with extremely large Excel and Access databases, performing a numerous functions, including validation of data integrity and application of a variety of post entry adjustments to import data, such as reconciliation, post entry corrections, and prior disclosures.

To capture data elements needed to file drawback claims, Alliance typically employs a variety of methods, including automated collection of data from import brokers, securing hard copies of needed import/export documents from client files on-site, and data downloads directly from the client Enterprise Management Software.

We also access reporting directly from Customs and Border Protection’s automated system for processing import transactions known by its acronym “ACE.”

Any documents and data collected by Alliance during the preparation drawback entries is stored in our secure cloud-based solution.

Records are kept for a time period of three years from the date of liquidation of the drawback claim. We will provide records to Customs and Border Protection on your behalf in the event of an audit or review.


Drawback Program Management

Alliance takes full responsibility for the implementation and ongoing management of a client’s drawback program including the following functions –

Develop Program Procedures: To ensure regulatory compliance and maintain the timely filing of drawback claims, we will develop comprehensive standard operating procedures that address the following general areas:

  • Documents and data needed to prepare and file claims – To capture the needed documents, we typically employ a variety of methods including: automated collection of data from import brokers, securing copies of needed import/export documents from brokers and forwarders, data downloads directly from the client, and scanning documents on site if required.

  • Claim filing procedures, frequency, and related drawback specific reporting.

  • Drawback record retention.

  • General information related to the claimant’s business practices and processes.

  • Frequency and objectives for periodic compliance reviews.

  • Procedures for the tracking of drawback claims from filing to payment, and finally through final liquidation (Customs review) of the drawback claim.

Review Existing Record Retention: We will review the types of records routinely required to substantiate claims during a Customs review.

Alliance prepares for Customs reviews (either desk reviews, compliance assessments, or complete audits) through continual testing of data integrity and supporting records and through annual, internal compliance reviews.

As part of the implementation process for each drawback program, Alliance evaluates the veracity of existing record retention systems and will make recommendations on how to improve retention procedures and mirror best industry practices.

Program Start-up: As part of the initial program implementation process, we gather information about our client’s specific business operations and its enterprise management systems.

This knowledge allows us to design a compliant drawback program, identify other potential drawback opportunities, and establish each client’s drawback program with Customs.

Customs Drawback Privilege Applications: Alliance will draft Customs one-time applications for accelerated payment, waiver of prior notice, and draft a manufacturing ruling request, if applicable, to set up a drawback program with Customs.

To prepare these applications, we will need to gather a variety of company information and sample documentation for our client’s drawback program.

Drawback Claim Preparation and Electronic Submission: Alliance staff will utilize its proprietary drawback processing software to prepare drawback claims including electronic data elements needed for submission to Customs and Border Protection via the ACE (Automated Commercial Environment) system.

Electronic filing via ACE expedites the payment of drawback claims to Alliance clients.